CANCELLATION & RETURN

CANCELLATION & RETURN

Return and Refund Policy

Last updated: February 04, 2021

Thank you for shopping at SkyKross.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Definitions

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sukhmani Prints, Shop no. 100, Bapu Bazar , Jaipur.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to SkyKross, accessible from www.skykross.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours from ordering without giving any reason for doing so.

You Can’t return the product unless 

  1. you’ve received them in a condition that is physically damaged 
  2. Product has missing parts 
  3. Different from their description on the product detail page on Skykross.com.

You are entitled to return Your Order within 7 days with giving above reason for doing so.

The deadline for return an Order is 7 days from the date on which You received the Goods 

You Can’t return your product for the following reason 

  1. Buyer's remorse such as incorrect model or colour of the product ordered or incorrect product ordered

In order to exercise Your right of cancellation or return, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@skykross.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods, You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • Product isn't used

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Shop No.100, Bapu Bazar, Jaipur, Rajasthan (302003)

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@skykross.com